Frequently Asked Questions
Everything you need to know about your LoveShackFancy experience.
What is your return policy for romantic apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their floral pieces sooner.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
How should I care for my delicate silk and lace garments?
To preserve the beauty of our intricate designs, we recommend professional dry cleaning for most silk and lace items. Always refer to the specific care label found inside your garment.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are generally unable to make changes or cancellations, but you may return the items once received.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.